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Jamal Balya
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Jamal Balya

Empat belas tahun memastikan sistem kompleks bertrafik tinggi benar-benar andal — di sektor perbankan, ritel, fintech, dan platform pemerintahan.

Terbuka untuk peran QA senior

Halaman

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  • Tentang
  • Portofolio
  • Sertifikasi
  • Kontak

Terhubung

  • jamal.balya@gmail.com
  • LinkedIn
  • GitHub

© 2026 Jamal Balya. Seluruh hak cipta dilindungi.

Next.js · Cloudflare Workers · D1

Tentang

Kualitas adalah disiplin, bukan sekadar tahapan

Profesional QA dengan pengalaman lebih dari empat belas tahun di pengujian otomatis, manual, dan API, memimpin penjaminan kualitas untuk sistem kompleks bertrafik tinggi yang melayani masyarakat.

Profil

Profesional QA yang sangat berpengalaman dengan lebih dari 15 tahun keahlian di bidang pengujian otomatis, manual, dan API di berbagai industri, termasuk Konsultan TI, Perbankan, Ritel, FinTech, dan GovTech. Terbukti mampu memimpin penjaminan mutu untuk sistem kompleks bertrafik tinggi yang melayani masyarakat, termasuk aplikasi belanja daring, program loyalitas, point-of-sale (POS), dan proses Know Your Customer (KYC). Terampil menggerakkan inisiatif mutu, memimpin tim lintas fungsi, dan menerapkan perbaikan proses untuk menghadirkan solusi perangkat lunak bermutu tinggi.

Pendidikan
Sekolah Tinggi Ekonomi Indonesia (STEI) · 2004
Bahasa
Inggris (Menengah) · Indonesia (Penutur Asli)

Perkembangan

Bagaimana cakupannya bertumbuh

Jabatan saja menceritakan ini dengan buruk: perpindahannya antar ukuran perusahaan dan domain, bukan menaiki satu tangga. Yang benar-benar bertumbuh adalah apa yang menjadi tanggung jawab tiap peran.

  1. 2011–2016

    Menjalankan pengujian

    Implementasi, lalu quality control, pada sistem core banking — belajar berapa mahalnya sebuah defect begitu sampai ke pembukuan bank.

    PT Collega Inti Pratama

  2. 2016–2020

    Memegang kualitas sebuah produk

    Supervisor, lalu technical lead, di ritel enterprise: point of sale, loyalty dan e-commerce, berdampingan dengan pengiriman business intelligence.

    PT Mitra Adiperkasa, Tbk

  3. 2020–2023

    Memimpin fungsinya

    Menjalankan departemen kualitas berisi lima belas orang, lalu menyusun strategi QA untuk fintech teregulasi — P2P lending, KYC dan kepatuhan.

    PT Geekseat Indonesia · PT Sejahtera Lunaria Annua (Koinworks)

  4. 2023–present

    Kualitas pada skala nasional

    Platform yang dipakai sekolah dan warga di seluruh Indonesia, lalu kembali ke rekayasa: merancang dan membangun platform manajemen pengujian yang kini dipakai timnya.

    GovTech Edu · INA Digital Edu · Nikel Indonesia

Kemampuan

Perkakas per disiplin

Daftar lengkap perkakas untuk setiap disiplin dan, bila CV menyebutkannya, peran yang membuktikannya. Tidak ada skor kemahiran: CV mencatat perkakas yang dipakai, bukan seberapa mahir.

Pengujian Manual

Regression · Exploratory · Smoke Test · Sanity Test · E2E Testing

Diterapkan pada siklus SIT dan UAT di core banking pada PT Collega Inti Pratama.

Pengujian Otomatis

Selenium · Appium

Otomasi Selenium pada Rapor Pendidikan di GovTech Edu, disambungkan ke pipeline rilis agar berjalan pada setiap perubahan.

Pengujian API

Postman · Charles Proxy

Postman digunakan untuk validasi API di GovTech Edu, dan di seluruh microservice pada Nikel Indonesia.

Pemrograman

Python · SQL · PowerBuilder

Manajemen Pengujian

TestRail · JIRA · Azure DevOps · Jira Xray

TestRail adalah tool yang digantikan oleh Exelion di Nikel Indonesia.

Kolaborasi

Confluence

Pengujian Performa

Kedalaman domain

Ke mana tahun-tahun itu tercurah

Panjang batang adalah jumlah bulan yang dihitung dari tanggal kerja dalam CV, dinormalisasi terhadap rentang terpanjang — bukan penilaian mandiri.

  • Perbankan & Core System

    PT Collega Inti Pratama

    5 thn 8 bln

  • Ritel, POS & E-commerce

    PT Mitra Adiperkasa, Tbk

    3 thn 1 bln

  • Konsultan TI

    PT Geekseat Indonesia

    2 thn 6 bln

  • GovTech

    GovTech Edu

    1 thn 6 bln

  • FinTech & P2P Lending

Pengalaman

Riwayat karier

Tujuh perusahaan, terbaru lebih dulu, lengkap dengan rentang tanggal setiap peran.

  1. Des 2025 – Sekarang

    Nikel Indonesia

    Senior QA Engineer

    Penjaminan mutu untuk platform fintech P2P lending yang mencakup back office dan portal nasabah. Memvalidasi alur originasi pinjaman, pendanaan, pembayaran, penagihan, dan write-off, serta melakukan validasi API dan basis data di seluruh microservice. Merancang dan mengembangkan EXELION, platform manajemen pengujian tingkat enterprise yang menggantikan TestRail.

  2. Jan 2025 – Des 2025

    INA Digital Edu

    Principal QA

    Menstandarkan playbook QA untuk semua tim, membawa tools berbantuan AI ke dalam penulisan test case, dan menerapkan prioritas berbasis risiko sehingga jalur paling berisiko diuji lebih dulu. Keputusan rilis berubah dari penilaian subjektif menjadi pembacaan bukti yang bisa dilihat seluruh organisasi.

  3. Jun 2023 – Des 2024

    GovTech Edu

    Software Quality Analyst — Rapor Pendidikan

    Pengujian manual dan otomatis dengan Selenium dan Postman untuk Rapor Pendidikan, platform pendidikan nasional yang melayani masyarakat luas. Mengotomatiskan suite regresi lewat GitLab CI/CD agar berjalan pada setiap perubahan, bukan manual menjelang tiap rilis, serta memvalidasi layanan langsung di tingkat API. Sebelumnya menangani HiEdu sebagai freelance pada Juni hingga Juli 2023.

  4. Agu 2022 – Mar 2023

REKOMENDASI

Kata rekan yang pernah bekerja dengannya

Bagian lain situs ini ditulis sendiri oleh Jamal. Yang di bawah ini ditulis oleh rekan kerja dan atasan, dengan nama serta jabatan mereka sendiri, di LinkedIn — tempat reputasi profesional mereka ikut dipertaruhkan.

  • Ditulis dalam bahasa Inggris

    Jamal is an exceptional SQA professional who consistently delivers outstanding results. Their attention to detail, strong analytical skills, and ability to design effective testing strategies have been instrumental in maintaining our product quality. Jamal is also a great team player, always ready to collaborate and support the development team to ensure smooth project execution. I highly recommend Jamal to any team…Baca rekomendasi selengkapnyaTampilkan lebih sedikit

    Jamal is an exceptional SQA professional who consistently delivers outstanding results. Their attention to detail, strong analytical skills, and ability to design effective testing strategies have been instrumental in maintaining our product quality. Jamal is also a great team player, always ready to collaborate and support the development team to ensure smooth project execution. I highly recommend Jamal to any team seeking a dedicated and skilled SQA expert.

    Ferie Andrian SujarwoQA Manager | Test Engineer | Software Developer In Test | Software Tester · INA Digital EduManaged Jamal directly2024-11
  • Ditulis dalam bahasa Inggris

    Jamal is a good manager. I had a pleasure working for 2 years with him, and he leads by example. He always kept the team morale up, and I believe he is the best manager I ever had as he is very friendly. His ability to work through the crisis and develop new ways to train Tester team were always inspiring. I am delighted to work and learn with such a good manager.

JMeter · BlazeMeter

CI/CD

Jenkins · GitLab CI/CD

GitLab CI/CD di GovTech Edu, menjalankan suite regresi pada setiap perubahan alih-alih manual menjelang tiap rilis.

IDE

PyCharm · Visual Studio Code

Basis Data

SQL Server · PostgreSQL

PT Sejahtera Lunaria Annua (Koinworks) · Nikel Indonesia

1 thn 4 bln

  • Teknologi Pendidikan

    INA Digital Edu

    1 tahun

  • Dwinda Y.Security Engineer | Compliance & Legal Expert | Penetration Testing, Security Hardening | Experienced QA Engineer · Geekseat IndonesiaReported to Jamal directly2022-04
  • Ditulis dalam bahasa Inggris

    Mr. Jamal is a very open-minded person, really accepting any input from his subordinates. He taught me a lot regarding test cases and test scenarios when doing the testing. He readily shares his knowledge beyond the workplace.

    Anita MarsafiraTechnical Writer | API Documentation & Developer Guides | QA & Business Analyst Background · Geekseat IndonesiaReported to Jamal directly2024-04
  • Ditulis dalam bahasa Inggris

    Jamal has proven himself as one of the greatest team assets regarding of delivering very high quality products. He always shows his attention to tiny details, edge cases, and holding high the principles. He always makes sure to speak up on technical & managerial meetings, ensuring the attention & time needed for QA to be able to check the product quality before it ever releases to production.

    Agustinus ArdhitoEngineering Manager · Mekari Talenta, PT. Mid Solusi NusantaraWorked with Jamal on the same team2024-11
  • Ditulis dalam bahasa Inggris

    Dedications is the word that comes to mind when I think about Mas Jamal. I've had the pleasure of knowing Mas Jamal for 8 months, during which we collaborated to create many new products and features for KoinWorks. Mas Jamal was the one that lead the QA team in that period of time to make sure we develop high-quality features and products that have great user experience for all users. He never hesitates to challenge…Baca rekomendasi selengkapnyaTampilkan lebih sedikit

    Dedications is the word that comes to mind when I think about Mas Jamal. I've had the pleasure of knowing Mas Jamal for 8 months, during which we collaborated to create many new products and features for KoinWorks. Mas Jamal was the one that lead the QA team in that period of time to make sure we develop high-quality features and products that have great user experience for all users. He never hesitates to challenge the status quo in order to make sure we can deliver our best quality of work. Above all, I was impressed with Mas Jamal's ability to lead a team, he is one of the few true leaders when it comes to work. For any company or team that needs a proven QA Lead, Mas Jamal is your guy.

    Jehnsen Hirena KaneSenior iOS Engineer | SwiftUI | UIKit | Mobile Architecture | Software Engineer | Australian SID (Subclass 482) Visa HolderWorked with Jamal on the same team2023-03
  • Ditulis dalam bahasa Inggris

    I am pleased to have a good work with him. He is consistently delivered high-quality work on time and well beyond expectations. He has a good energy to lead QA members and ensure every steps is met the product requirements. His leadership and skills is amazing

    Rizaldy Faroqi AdnanProduct Manager || Deliver Digital Products, Fintech, Open FinanceWorked with Jamal on the same team2023-03
  • Ditulis dalam bahasa Inggris

    Kutipan sebagian — baca selengkapnya di LinkedIn →

    Dear Head hunter, I am writing this letter of recommendation for Jamal, who has worked as a Lead QA at Koinworks. In his time here, Jamal has consistently demonstrated excellent work ethic, strong leadership skills, and a passion for quality assurance. As a Lead QA, Jamal was responsible for overseeing the quality assurance process for a number of Koinworks products. He consistently delivered high-quality work on ti…Baca rekomendasi selengkapnyaTampilkan lebih sedikit

    Dear Head hunter, I am writing this letter of recommendation for Jamal, who has worked as a Lead QA at Koinworks. In his time here, Jamal has consistently demonstrated excellent work ethic, strong leadership skills, and a passion for quality assurance. As a Lead QA, Jamal was responsible for overseeing the quality assurance process for a number of Koinworks products. He consistently delivered high-quality work on time, and his attention to detail ensured that our products met our clients' expectations. Jamal also proved to be an effective leader, guiding his team through complex products and providing them with the support they needed to succeed. Jamal positive attitude and dedication to his work were truly exceptional. He consistently went above and beyond what was required of him, taking on extra responsibilities and always striving to improve his skills. His contributions to Koinworks were invaluable, and he will be greatly missed by all of us at Koinworks. In summary, I highly recommend Jamal for any position in the field of quality assurance. His excellent work ethic, strong leadership skills, and commitment to excellence make him an asset to any organization. Please do not hesitate to contact me if you require any further information. Sincerely, Andri Engineering Manager

    Andri Kurnia PutraBuilding Sprinlo | Team Builder | AI EnthusiastWorked with Jamal on the same team2023-03
  • Ditulis dalam bahasa Inggris

    I had the privilege to work with Jamal on numerous projects where I require his expertise in ensuring the application is bug free. His attention to details as well as business acumen enable him to spot scenarios that even our most senior team member unable to do so. The combination of technical and business skills enable him to undertake complex projects. I could recommend him at any time.

    Tedy HomoginVP ITWas senior to Jamal2018-03
  • Ditulis dalam bahasa Inggris

    Jamal is one of the sharp man in QA Testing. As a tech lead he always deliver the solution not only to ensure the solution to be run well, but also make some notes for further improvement. he is truly an asset for company who employed him.

    Nopriadi BunawanSenior Business Executive (Director) - Operation, Retail, FMCG, APAC Group Technology & Commercial (B2B) Functions.Was senior to Jamal2019-03
  • Ditulis dalam bahasa Inggris

    Jamal consistently demonstrated unparalleled expertise in driving quality assurance excellence. With a forward-thinking mindset, he anticipates potential challenges and strategically implements innovative solutions that enhance both product quality and team performance. His ability to define and refine testing processes has set new benchmarks within the industry. Jamal fosters a culture of continuous improvement, opt…Baca rekomendasi selengkapnyaTampilkan lebih sedikit

    Jamal consistently demonstrated unparalleled expertise in driving quality assurance excellence. With a forward-thinking mindset, he anticipates potential challenges and strategically implements innovative solutions that enhance both product quality and team performance. His ability to define and refine testing processes has set new benchmarks within the industry. Jamal fosters a culture of continuous improvement, optimizing workflows, mentoring peers, and guiding junior team members toward mastery. His leadership and strategic vision make him an invaluable asset, consistently delivering exceptional results while shaping the future of quality assurance.

    Ika Nur Cahya SartikaQuality Assurance Analyst · GovTech EduWorked with Jamal on different teams2024-11
  • Ditulis dalam bahasa Inggris

    Jamal is a highly skilled Test Engineer with a strong focus on automation and extensive expertise in Python-based frameworks. He excels in designing robust automated test scripts, developing testing solutions, and integrating tools for seamless workflows. His proficiency in Python allows him to create efficient and scalable testing processes, ensuring high-quality software deliverables. Jamal collaborates effectively…Baca rekomendasi selengkapnyaTampilkan lebih sedikit

    Jamal is a highly skilled Test Engineer with a strong focus on automation and extensive expertise in Python-based frameworks. He excels in designing robust automated test scripts, developing testing solutions, and integrating tools for seamless workflows. His proficiency in Python allows him to create efficient and scalable testing processes, ensuring high-quality software deliverables. Jamal collaborates effectively with cross-functional teams, identifies and resolves issues promptly, and continually drives process improvements. His technical acumen and dedication make him an invaluable contributor to any project.

    Yudha Maulana AhmadSDET → QA AI Engineer | Test Automation (Playwright, k6) for Microservices & Multi-Platform Apps | Building AI Tools for QAWorked with Jamal on the same team2024-11
  • Ditulis dalam bahasa Inggris

    Jamal's passion for learning is truly exceptional. With his constantly evolving knowledge, he continually finds innovative ways to approach testing. He's able to build his own tools to support his test designs, making the testing process more efficient and effective. Jamal is also confident in sharing his opinions with anyone, always communicating with respect and in a way that is easy for others to understand. His…Baca rekomendasi selengkapnyaTampilkan lebih sedikit

    Jamal's passion for learning is truly exceptional. With his constantly evolving knowledge, he continually finds innovative ways to approach testing. He's able to build his own tools to support his test designs, making the testing process more efficient and effective. Jamal is also confident in sharing his opinions with anyone, always communicating with respect and in a way that is easy for others to understand. His critical thinking skills are invaluable, often helping the team uncover edge cases that lead to significant improvements in product quality. His drive for innovation and ability to enhance testing processes make him a tremendous asset to any team.

    AlifiaSoftware Testing ConsultantWas senior to Jamal2024-11
  • Ditulis dalam bahasa Inggris

    Jamal is a highly skilled and dedicated quality assurance professional with a proven track record of success. His technical expertise, combined with his strong leadership and problem-solving abilities, make him a valuable asset to any organization.

    Herman HermanSenior IT Service Delivery Leader | ITIL & ISO 20000 Certified | B2B Integration & Managed Services | Global Team LeadershipWorked with Jamal on the same team2025-01
  • Ditulis dalam bahasa Inggris

    Jamal is an outstanding QA professional with exceptional technical skills and over 10 years of experience, both as an individual contributor and in managerial roles. He has excellent communication skills and sets a great example of what a QA professional should embody. Additionally, his strategic abilities further enhance his impact in the field.

    Toyib AbdullahQA Lead | Quality StrategyWorked with Jamal but on different teams2024-11
  • Ditulis dalam bahasa Inggris

    Jamal is one of the best QA that I know of. He's willing to take some extra miles for the company. He always focus to fixing the issues in the best way manner. He know how to lead his team and how to create prioritization even though there are some changes in the middle of project. He's very agile and easy to adapt with the current changes even it was last minute.

    Dimas Mohammad WibowoTeam Leader Surrounding Retail Product · Bank Negara IndonesiaWorked with Jamal on the same team2023-03
  • Ditulis dalam bahasa Inggris

    Jamal is a person who's not only have great work ethics but take his responsibilities seriously. He wants his juniors and colleagues to continuously improve themselves and he will walk together with them. He inspires me to be a better Business Analyst even though I am in a different department. He's a role model and someone you can trust. If I have to describe him words, the words will be: integrity and resilience. H…Baca rekomendasi selengkapnyaTampilkan lebih sedikit

    Jamal is a person who's not only have great work ethics but take his responsibilities seriously. He wants his juniors and colleagues to continuously improve themselves and he will walk together with them. He inspires me to be a better Business Analyst even though I am in a different department. He's a role model and someone you can trust. If I have to describe him words, the words will be: integrity and resilience. He's not asking for perfection but continuous improvement which makes people who works with him not afraid to try and learn from failure and becoming a better version of themselves.

    Viena PatrisianeStrategic Ops Leader · Business Operations · Process Design · Scaling Cross-Border Tech Teams (AU/ID)Jamal was senior to Viena2022-04
  • Ditulis dalam bahasa Inggris

    for Mr. Jamal, there is no need to ask about soft skills and hard skills, this can be seen from how much experience he has, Mr. Jamal is very active and solutive in solving problems, he is a tenacious worker, active, diligent and diligent, this can be seen from Mr. Jamal, he even looks for system errors in his spare time, Mr. Jamal himself is very dedicated in every company where he works. I myself as an android engi…Baca rekomendasi selengkapnyaTampilkan lebih sedikit

    for Mr. Jamal, there is no need to ask about soft skills and hard skills, this can be seen from how much experience he has, Mr. Jamal is very active and solutive in solving problems, he is a tenacious worker, active, diligent and diligent, this can be seen from Mr. Jamal, he even looks for system errors in his spare time, Mr. Jamal himself is very dedicated in every company where he works. I myself as an android engineer are greatly helped by the work of Mr. Jamal.

    Muhammad Faisal AmirAndroid ProgrammerWorked with Jamal on the same team2023-04
  • Ditulis dalam bahasa Inggris

    I'd like to recommend Jamal for the role. He have demonstrated exceptional skills in quality assurance, including leading testing efforts, managing teams, or implementing QA processes. His strong leadership abilities and deep technical knowledge make him an ideal fit for this role.

    Irene SilalahiQA EngineerWorked with Jamal on the same team2024-09
  • Ditulis dalam bahasa Inggris

    I highly recommend Jamal Balya's, who brings deep QA expertise and confidently shares his ideas to improve team performance. He encourages collaboration while ensuring high-quality results, making him an invaluable asset to any team.

    Viky ArdiansyahQA EngineerWorked with Jamal but on different teams2024-09
  • Ditulis dalam bahasa Inggris

    Jamal has strong analytical thinking and have strong leadership. He also experienced in creating automation test and code. I recommend him!

    Bedha JahshaQA Engineer | Freelance QAWorked with Jamal on the same team2024-09
  • Ditulis dalam bahasa Inggris

    jamal is someone who very helpful on every IT project across MAP group, having good skills on complex system testing, fast learner and I guess he should be an asset for company. many projects done with his involvement to get complete product release.

    Ferry Irwansyah BDigital Payment | Gift Voucher | Loyalty System | TelcoWorked with Jamal on the same team2019-03
  • Disalin apa adanya dari rekomendasi di LinkedIn, tanpa penyuntingan. Setiap kartu menautkan ke profil pemberi rekomendasi agar Anda bisa memastikannya sendiri.

    Lihat semua rekomendasi di LinkedIn →

    Kepemimpinan

    Seperti apa memimpin QA itu

    Sebuah departemen kualitas berisi 13 tester dan 2 technical writer di PT Geekseat Indonesia, 2020–2022, yang ia pimpin sebagai manajer.

    Itulah satu-satunya jumlah anggota tim yang dicatat CV, dan bekas atasannya bisa mengonfirmasinya. CV juga mencantumkan persentase kenaikan produktivitas untuk tim ini; angka itu tidak diulang di sini, sebab angka yang tak bisa diperiksa siapa pun di luar perusahaan hanya menumpang kredibilitas pada jumlah timnya, bukan membangun kredibilitasnya sendiri. Apa yang dihasilkan departemen itu diceritakan di bagian penugasan.

    PT Sejahtera Lunaria Annua (Koinworks)

    QA Lead

    Memimpin strategi QA untuk P2P lending, sistem loyalitas, dan aplikasi point-of-sale, termasuk alur Know Your Customer dan validasi kepatuhan regulasi.

  • Jan 2020 – Jul 2022

    PT Geekseat Indonesia

    IT Quality Assurance Manager

    Mengelola departemen kualitas berisi 13 tester dan 2 technical writer, memegang standar pengujian, tools pendukungnya, serta keputusan rilis.

  • Des 2016 – Jan 2020

    PT Mitra Adiperkasa, Tbk

    IT Tech Lead QA

    Penjaminan mutu untuk sistem ritel enterprise yang mencakup point-of-sale, loyalitas, dan e-commerce, serta proyek business intelligence berbasis Tableau dan Nintex. Menjabat sebagai IT Senior Supervisor QA sejak Desember 2016 hingga Desember 2018 sebelum memegang peran Tech Lead.

  • Apr 2011 – Des 2016

    PT Collega Inti Pratama

    Quality Control

    Pengujian Know Your Customer dan core banking pada siklus SIT dan UAT, termasuk migrasi perbankan yang diselesaikan tanpa kehilangan data sama sekali. Memulai sebagai Implementor sejak April 2011 hingga Februari 2014 sebelum beralih ke Quality Control.